Single Brand

Knotty Knickers

Knotty Knickers is a monthly subscription for women’s underwear. Every month underwear will be shipped to your door in packages of 1, 2 or 3 panties in the styles of your choice. Your credit card will be billed once a month or once every other month and you are free to unsubscribe at any time.

$3
99 per month
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Reviews
         
11 ratings

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  1. K Palmer
             

    I was a member for several months and everything was fine until I wanted to cancel and realized it was next to impossible. I could not figure it out on their website how to do it and even after trying to get help gotten no further. I emailed them finally and said I cancel do not take any more money off of my credit card. They continue to take money. I finally spent two hours going through every single thing on there account page and I finally figured out their trickery how to cancel. Stay far away from this company.

  2. Ashley
             

    This company is a scam. 100%

    I ordered for April and yes there is a lot going on right now but they are such pathetic liars.
    First, I had to send multiple emails to even get a reply.

    Then they tell me they contacted Canada Post for me and Canada Post confirmed delivery. Odd since it’s not even a TRACEABLE package, so I asked for proof of delivery.
    They then change their story to they were told the whole skid had been confirmed delivered and that includes mine.
    I repeated again that mine was not delivered.

    They then FULLY change their story snd say maybe it was delayed by the post office because of Covid. But they said a half hour before that … that Canada Post confirmed it was delivered.

    I call them out on all of the lies, and then they lie again when I asked for a refund claiming their terms and conditions on their website stated they do not do refunds on lost packages. So i read them. There is nothing, not one word, about what they do with lost packages but there was a spot thay said they could do refunds as long as the account was still active.

    Why would they need to put when they do offer refunds, if they never axtually offer refunds as customer service claims.

    They have stopped responding after I demanded my money back and called them out for lying yet again.

    They have also blocked me on Instagram after I made a post about this.

    They’re scam artists.

    Period.

  3. Megan Spain
             

    This is a horrible organization. I have been charged twice and never received a single thing. I tried to cancel and request a refund and they REACTIVATED my account and charged me AGAIN. Worst Company Ever.

  4. Elena
             

    Love my sub! Thanks for sharing! xo

  5. Chinel Botha
             

    This company is a total scam, you’ll never receive anything & their customer “support” team will constantly feed you lies or tell you to keep waiting without every giving you any solid answers. They don’t ever intend on sending you anything – the company is a FRAUD. Their support team are rude & they will delete any negative comments off their social media so it’s filled with all their FAKE PAID reviews. AVOID AT ALL COSTS!!!!!

  6. Luanna
             

    Loved this sub!! Can’t wait to re-subscribe post baby! 🙂

  7. Eleanor
             

    I super love this subscription!!! I feel like people forget that it is an affordable option for undies! My experience with customer service was overwhelmingly amazing and I look forward to my orders each month! A little something for just me.

  8. Grace
             

    I ordered a red panty/bralette set, following their size guide, and when I received it, the bralette cups wouldn’t even come past my armpits (it ties in a bow at the front). I’ve sent them numerous emails, on Jan 28th, Feb 15th, Feb 21st, and again today. All I receive is their auto-reply saying someone will get in touch soon. I’ve contacted them on FB messenger, they asked for my email address to take a look into it, and then never got back to my via FB nor email. I’ve commented on their Instagram post to try to get their attention that way, and they deleted it. I’ve also DMd them on Instagram and they’re just ignoring it. This company claims to only do business with manufacturers with safe working conditions, however, you can find this exact panty/bralette set on AliExpress for $4. It’s also kind of sketchy that their site has no option for product reviews and their FB reviews are disabled.

  9. RS
             

    Horrible customer service. Have yet to receive my first package and have been trying to contact them for several days! I even posted on their social media since they seem to be active and they deleted my comment…oh well…you get what you pay for!

  10. Shayna
             

    Customer service is horrible. They over charge for shipping which you see when you recieved the package and the price on the stamp. Also, they do not provide a tracking number for the package. The customer service tells you to wait 1 -2 weeks extra on a package delay..just in time for you to get charged again and not received another package! The post office isn’t losing the packages and they are no delays in the mail system. I have been receiving other packages all over Canada and from the US in the correct estimated time and some packages are being recieved even earlier then estimated time… But not knotty knickers….HUGE SCAM!

  11. Amber
             

    I wouldn’t bother. The quality is absolutely horrible and when you write their customer service, rather than address your concerns, they just say “Hopefully will do better next time.” Why would I want more dollar store quality underwear for LA Senza pricing? I