Personal Stylist

The Maximus Box

We are the first big and tall clothing subscription box. Our goal is to make your life easier when it comes to fashion. We all realize that clothes can make a man feel better about himself. We not only want you to have great outfits, but we want you to feel great too. When you look great, you feel great.

$69
00 per month
Coupons

Get $15 off your Maximus Box! Use coupon code MAXFIRST15.

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Reviews
         
3 ratings

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  1. Anonymous
             

    Terrible experience. I subscribed to them and the sizes were off. I changed my sizes on the site and sent back my shirts for the right size. The next order was messed up as well. I emailed them and explained the problem and they said they would refund me refund me for the second month but they they’ll still send me back two shirts from the first order. So I wait for the return box and I got charged for the third month even though I canceled my subscription. I wrote them again and they said they would fix it. Two weeks later I get an email saying they’ll only refunded one of the two months. And I received another package in the mail. I wrote them and even after telling me they would refund it they denied that they will and told me they “appreciate my subscription” in a smart-ass way. Terrible customer service and this could have been taken care of months ago but this company doesn’t have a phone number on the site to call. My experience with them has been far from “an easier way” to find clothes. WOULD NOT RECOMMEND!

  2. Jason
             

    I’m basing my review off the initial experience I’ve had with them as I have not received anything in 20 days. I understand some of the box subscription services are a month behind – you pay, wait until the next pay period and then the first box ships. And that’s great for things that are say, less than 50 bucks a month. However, at this price range, I need to know what I’m getting before I plunk down another 100 bucks. I have not heard a peep about when I can expect my box. I’m letting it ride to see how long. In the meantime, I cancelled my subscription which led to another ugly surprise – I cancelled on 11/24 and received a message that they will process it 12/15, well after the next payment is due. Needless to say, I’ve deleted my credit card information from their site. We will see how this plays out.

    All in all, I’ve had a bad experience and I haven’t even received my first box. If you are reading this review and are just wondering if you should start this subscription or not, my opinion and recommendation is to try to find something else first. If you can’t, maybe revisit this – your experience may be different from mine.

  3. Cole
             

    Extremely unprofessionally ran service. They were consistently behind or slow in mailing out the boxes every month. I would get charged somewhere around the beginning of the month and not receive my box until somewhere around the 3rd week each month.

    They also seem to not pay attention to changes with their customers. I changed my size on their website, but continued to receive the old size for three months until I finally emailed them asking what was happening. I didn’t receive a response and had to email again. This multiple email cycle repeated everytime I had an issue, if I actually even could get a response from them. Finally, I received a response and asked if I could return the previous few months’s boxes and get larger sizes. I was fed a line about only being allowed to return the current months but that he would “allow” an exception in this case for a certain number (not all) of my items. Note that this was completely their fault for having not updated my size in their system.

    Fine, that was a bit rude and not customer friendly, but I can deal with it. The last straw however, was when I moved. I changed my address on their website, but received a call from my old landlord saying that a package had been delivered there. Sure enough, it was this box. I open it up, and three out of the four items are exact duplicates of the previous months. I sent an email asking them to confirm my new address and to replace the duplicate items, didn’t hear a reply. I waited a week, sent another one, didn’t hear a reply. Waited three or four more days, sent another reply saying that I was going to cancel if I didn’t hear back by the end of the day. Finally, he replied asking me to confirm my new address, which I did, but replied asking about returning the duplicate items and didn’t hear a reply. I go this morning to cancel my subscription and it appears that I already had been cancelled, so apparently he kicked me off. Oh, well.. Good riddance.

    So, in summation, I probably spent $500-600 on this service, and in return I got a whole bunch of attitude and crappy customer service, a whole bunch of clothes that don’t fit me, three duplicates of previous month’s items, a crap ton of socks and stupid trinkets (which all counted towards my monthly “items”), and about three items that I actually like. It was a complete waste of money. Whoever runs this service really needs to decide whether their heart’s in it, because you can’t run a successful business like this.