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Orchard Box ReviewsUpdated December 30, 2021
Orchard Box provides the worlds best ciders to your door, including ciders exclusively bottled for us that you can’t get anywhere else. All our ciders are made using 100% juice, no concentrates or artificial flavourings ever. Boxes include 8 craft ciders and 2 snacks per month.
14 per month
Save 12% on your first box! Use coupon code NEW12.
Bought my mother a six month subscription in US for Christmas. Jan box never sent with no communication. Sent two months in one box in Feb, guaranteed delivery Feb 15. Emailed multiple times and FB message with no response. No phone number listed on the website. The box arrived Feb 20 beat up so badly they had to tape it together. My mom opens it to see the only padding was corrugated separators and a couple pieces of paper in the bottom of the box. Sent pictures via FB. Got an immediate response that they would send out more next day. Great! Then start with excuses about not responding sooner. I say that I am also an entrepreneur and juggle multiple careers without those response issues. They then cancel my subscription, give me a refund, and declare a moratorium on shipping to the US because they can’t afford this. No option given to me on what I want, which was to continue with a little more care as it’s a fantastic idea and my mom has been SO FREAKING EXCITED about this as her Christmas present. So disappointed in the customer service here.