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Hello Subscription independently researches and reviews the best subscriptions and products. Things you buy through our links may earn us a commission.
Thanks for the info Frankie. You’ve saved me some money.
While the box arrived quickly and with a hand written note (super cute touch) quality of the items was terrible. Cheap plastic bracelets, cheap necklace and wallet, a scratchy bright purple shawl…. just cheaply made junk. I sent an email letting the owner know that I wasn’t happy and would like to return the items and her response was the she doesnt allow returns OR exchanges… what?? Meaning you don’t stand by your products at all??? She then said ‘it’s a subscription… you may not like all of the items but you can give them as gifts!’. Yes, I’m aware of what a subscription service is, I have a bunch of them, and I’m used to not caring for one or two of the items in my box. HOWEVER, ALL of the items are SO CHEAP! Dollar tree type items. I’d be embarrassed to give them to ANYONE. No response, of offer of a refund. NOTHING. Moral of the story, CHECK THE RETURN/EXCHANGE policy!! If they dont allow returns or exchanges, it means they don’t stand by their products and you should RUN. COMPLETE GARBAGE AND TERRIBLE CUSTOMER SERVICE.