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States Crate Reviews
Updated October 25, 2023
States Crate
States Crate is your answer to thrift store clothing staples delivered to your door once a month. These crates will include at least 4 staple second hand wardrobe pieces. Keep everything you receive, there are no additional costs. The average American throws away about 65 pounds of clothing per year, help give these clothing pieces a new life!
$49
99 per month
This subscription is currently inactive.
Extremely disappointed. The first box I got had damaged items & lots of pet hair/items were dirty. There was nothing nice about the items & they did not match my styles that were requested. Received my second box (free because of my complaint from the first box) & was equally as disappointed. Out of all 8 items that I received from the 2 boxes, there was one item that I would wear, but it had a hole in it!
The clothes are definitely NOT washed. I bought two “crates”. One thing out of all the clothing I was sent I might wear. Sizes were all wrong and one shirt was HUGE and one hoodie was tiny. Do you really think the same person could wear both? Clothing had holes,pulls,and smelled. You could do 100 times better shopping at a Goodwill bin yourself. Not even sure where she could buy stuff this bad.
Horrible, horrible, horrible! I’m surprised a cockroach didn’t climb out of the box. It literally looked like the clothes were pulled out of a dumpster. Nicole is a thief and a liar. She is just taking people’s money and sending them shit! I’m so upset at the customer service which is basically non existent. I wouldn’t waste a penny with her shit crates.
I used a promo code so the crate cost 15$ after seeing statescrates all over Instagram and how much good stuff everyone else got I was extremely disappointed and pissed off that I admired her hard work and to recieve stuff I didn’t even ask for ( I used the style picker so you can pick out your own style) I asked for sweaters and cardigans. I recieved a pink j.crew factory button down ( I hate pink), a plain worn out forever 21 tee, a basic eddie bauer shirt that has shrunk and a dress ( Wtf am I going to do with a dress). Definitely never trying this out again. Honestly I think her friends are getting the “good” stuff and everyone else is getting the crap left over.
Terrible customer service
I am also a reseller, and wanted to support another reseller on a new adventure…I was excited for them and thought it was a great idea. However, after my 3 month subscription, I am completely disgusted. The first “crate” was a bag stuffed full and filled too full it had ripped when it arrived, the clothes were so ugly I laughed I couldn’t believe it, my boyfriend laughed and said are they serious? Do they really think people will wear that? The clothes were EXTREMELY used, some with holes, and they all smelled horrible. I thought ok well maybe next month will be better…the only thing that got better was that my last month came in a box instead of a poly bag. The clothes are awful, out of style, ugle, used beyond wear, holes, smelly, stretched out, pilling….DO NOT WASTE YOUR MONEY! Sadly I liked watching her and rooting for her but this is embarrassing to any reseller!
I received my box a week or so ago. I was a long time follower of Nicole State so decided to try out a box. What I received was total junk. Smelly, obviously not washed as she claims she does, dirty, food stains, just total junk. I would never send what I received out to a customer. Please don’t waste your money on junk. I see now the price is now $49. Totally not worth $1 the junk I received. I asked for long sleeve shirts and tunic tops. What I received was 2 tank tops, a dress, and a pair of faded jeans. It is winter where I am so why send me tank tops. I specially stated I never wear dresses but was sent one. The faded jeans were not my size and I didn’t ask for jeans. I am very picky on what jeans I wear so specially did not request them. Totally waste of money and cancelled my subscription. Also, I was on her facebook page where we she stated if you was not happy we could list our things to trade. I would never be able to trade the items I received as they were in such poor condition. But today I noticed I am kicked off her facebook group “States Crate”. So even if I wanted to trade I cannot as I am no longer a member. Her membership on her facebook page was up over 700 people and now she was 153 members. I guess she could not handle all the bad reviews everyone was putting on the facebook group so decided to kick everyone off. Not good business.
This is a complete waste of money and postage. 1 out of 12 items so far have been even remotely close to what I would wear and I probably won’t even wear it. Items are poor quality. It seems like someone threw all the clothes that no one wants into my package. There is ZERO thought to my style. The first box I got was atrocious. I emailed and it came up a notch from old ladies would never fucking wear this. I’m so disappointed. I told at least 20 people about it beforehand I received my first crate and of course have since told everyone to steer clear. The reviews on YouTube and Instagram must have been completely hand selected with care because mine certainly is not.
2 bags not boxes or “crates” of literal crap arrived on my doorstep. *Be careful to cancel after the introductory 1st order if you also receive crap. It was really gross, old, worn out, out of style, NOT WASHED, smelly crap. I actually wondered if I was being punked! They have a questionaire and ask for your size, style, etc. But, send items that are not your size, style, off season, and so worn out and disgusting, they are not even on par to donate to Goodwill. Buyer beware!
We got scammed at the holidays by StatesCrates 🙁 It put a damper on the holiday when we got a bag full of stained and highly worn clothes that went straight to the garbage. To tell you how bad they were, we didn’t even want to put them in the bin for the needy people.
First, she has removed her ‘crate’ from CrateJoy, so it is not possible to review her ‘crates’ there any longer. Clearly that was a purposeful effort to reduce the bleeding given that her crates were getting a hammering in the reviews; she has admitted as much in her own livestreams and YouTube videos. She has also asked her subscribers to flood review sites with positive comments, so I would urge caution in the reviews that are public. In my case, shipping took 42 days from purchase to delivery and Nicole lives in a neighboring state. At day 30 I started emailing to ask when I could expect to receive my box. I did so because renewal was coming and I wasn’t going to renew until I actually received a crate. From the start I was told my order had shipped with (ultimately) two different tracking numbers from two different companies, neither of which ever worked. The level of arrogance and hostility in the emails Nicole and Joe sent me was tiresome and ridiculous. In my subscription I asked for career pants and professional wear. I received a pair of very worn Target jeans (that I would never wear or resell), a wash-worn cotton J Jill shirt (again, that I would never sell, let alone wear), a gold sequined Chico tank top that I could never wear to work and would be very unlikely to wear, and a pair of used Old Navy jeans that are so stretched out that I would never wear them (and clearly not to work) and could never resell. My style icon was Angelina Jolie. Apparently whoever packed my ‘crate’ believes that Angie roams around in shitty rags, particularly when she is going to work. To be clear: I am actually sad that I am writing this review. I have been a longtime watcher and supporter of Nicole and Joe’s YouTube channel and really wished for her success, which was a big part of the reason that I purchased the crate. But this entire experience has certainly opened my eyes. Both of them were incredibly rude via email. The stuff that they sent me was junk and it was very clear that it had _not_ been recently laundered; the bag smelled of body odor when I opened it. On her YouTube channel, as recently as yesterday (12/15/2017) Nicole keeps asking the public to be patient, to allow her to build her business and perfect her sourcing streams. But, she also happily took my money and that of many others at the same time, clearly aware that she did not have the systems in place but apparently hoping that the $15/$20/$30 we paid her was not significant. If she wanted people to sponsor her as she started a new business venture, she should have opened a Patreon. What was promised–which was gently owned quality items–was not delivered and their customer service has been a joke. Further, much of what she has done since starting these ‘crates’ (which arrived in a gray, non-branded polybag) suggests that she has very little business acumen and should not be dealing with the public. She does not know what she is doing and the public should not be paying for her education. My advice is to avoid this subscription box entirely. If you would like ‘curated’ items, check out StitchFix or some of the other used clothing boxes on CrateJoy. You will also find that a trip to your local thrift will be a lot of fun and you’ll find things that you know aren’t destroyed and that you know will have been laundered because you will be doing the washing. There are also a lot of very reputable resellers on eBay and Etsy that will sell you quality items at a very fair price.
My crate was a HUGE disappointment! I honestly thought I’d gotten someone else’s until I saw the note with my name on it. I wouldn’t wear a single item I was sent. I said on the survey that I liked dark blue, gray, black, etc. My items were brown, red, mint green, and a brightly colored printed skirt. I said I wear skinny jeans and loose tops. I received baggy capri pants, a tight shirt, tight cardigan, and a skirt. Basically, the complete opposite of what I asked for.
On top of that, 2 of the items were badly faded and worn, and the skirt was so badly stained and literally had caked on dirt on it. It was absolutely disgusting! The crates she sends to her friends have items from Anthropologie, Kate Spade, Free People, Madewell, etc. She knows they will post pictures of what they got on Instagram and give her free advertising. Everyone else gets Target stuff and mall brands.
Nicole says that if you don’t like what you got you can always just resell it. There’s no way I would even attempt to resell the items I got, they were so worn and dirty that I would even feel guilty donating them. In the trash they went.
The crates are advertised as being curated for you, but it seems like she just grabs 4 random pieces of clothing and stuffs them into a bag. And by the way, this review is from someone who USED to be a fan of Nicole, so much so that I was among the first group of people to sign up for a crate and I paid the full $30 for it.
Please save your money or spend it on a subscription service where you will get quality items that you will actually use.
first of all I am wondering why anyone would pay $49 for one of these crates when she is selling them for $15 and now says is raising the price to $30 on another site?
I got in on a promotion and paid the lesser amount. This is my second time trying the crates after Nicole said she has placed more concerns on getting things right before shipping them out. I didn’t review the first time when I hated everything because I thought to give her the benefit of the doubt and give her a chance to re-group. When I opened up my package today it seriously smelled like someone had just farted. It was disgusting and I’m sure she is still not laundering these clothes even though she says she does. But even so can’t she at least tell when something smells so bad that she should not ship it out ?
Two of the tops I got today looked kind of 80’s style and were faded/worn and are something I would never wear. I’m not hating on the 80’s but even the 80’s had some crappy clothing that should have never been worn.
I also got a thin stretched out Loft cardigan that would be a maybe “keeper” for layering except it had a run in the back and a huge hole.
And lastly one pair of leggings that should have never been recycled-the fabric is so thin and balled up in the crotch area that I am seriously thinking I just got punked with the crap that I received today.
Consider me pissed Consider me someone who will never buy anything from Nicole State ever again. Total crap ball bunch of crap crap crappity crap.
I signed up for a 3 month subscription using a promo code for $15 per month. At that price I wanted to give it a try since I’d been following Nicole on Instagram for a while now, plus I’d been seeing other people receiving amazing crates.
I received my first crate today and was highly disappointed. It was shipped in a plain poly bag with no branding, which was then shoved into a Priority Flat Rate Envelope. Four pieces of clothing, in that Priority envelope – it was literally busting at the seams.
When I opened it I had four items, and I don’t like any of them. None of them are the style that I asked for, and only one was an item that I stated I wanted to receive in the style survey. I listed June Ambrose, Tracee Ellis Ross and Solange as style inspiration, stated that I loved bright funky colors and prints, and needed dresses and long sleeved shirts.
I received two cardigans, one long sleeved shirt and one tshirt. The tshirt is LOFT and is gray with magenta polka dots. I might keep it because I don’t hate it, but it’s December and kind of cold where I live, and I really don’t need tshirts.
One cardigan is plain red and is a no-name brand. The other is a Karen Scott black and white damask print cardigan (which is years out of style, no one wears damask print anymore), and it has so much pilling that it should have never been included to begin with. I know this stuff is thrifted, but have some respect.
Lastly, I received a navy blue & white striped Boden shirt that is about 3/4 sleeves. I guess that could technically be considered long sleeves. The only issue is that it’s clearly been laundered improperly and has shrunk down to about a size or so.
All in all, I might keep the tshirt. The raggedy Karen Scott cardigan will go in the trash, and the other two items I’ll donate to a thrift store.
I want to give Nicole a chance to get this right and I’m hoping my next two boxes will be a little better. Since she’s taken the crates off of CrateJoy I can no longer go back and update my style survey to be even MORE specific than I already was… in the end I’ll only be out about $50 total for all 3 boxes which isn’t too bad. Still I wish I would have received something more aligned with what I asked for on the first go round.
Really, I would not wear a single one of these items I got. The top looks like a maternity shirt. The leggings are old and so short. The sweater is faded and not one of the colors I picked. I will never do this subscription again.
O.M.G. I LOVE my crate! I’ve been a Stitch Fix subscriber for the last year with meh results, so I recently canceled. Just got my first States Crate and love all 4 pieces. I’ve been begging for a long sweater from Stitch Fix, which I never got. Got one in my States Crate! Also got a gorgeous Eileen Fisher long-sleeved top, cute striped tunic top, and pretty knit top. Quality is great and such a steal!
Not impressed. Clothes are no name, one with gross pilling under the arms. The pants are really faded. I’ll just go to a thrift store myself and pick out better stuff. I will not buy here again.
Yuck! Dirty, Dusty & Pet Hair
by Diana written 8 days ago
Wow, what a rip off!! I got junk–My crate included a dirty dusty old t-shirt, worn out sweats (with stains, pet hair and the size sent was 3 sizes too small), a top commonly sold at swap meets and a worn out blouse. I would be embarrassed to take money from a customer and ship something that should have been trashed. Nicole needs to focus on quality and company integrity. Shame on you States Crates for misrepresenting your product/service and false advertising.
the best subscription box out there! love the fact that they’re second hand pieces. nicole and joe are killing it as always!