Curated Subscription

Gobstone Alley

A box filled with magical muggle things. From 12 up to 15 items from potterverse in each box. Each box is having at least 1 wearable thing and at least one geek toy. Our muggle things are mostly hand made, hand crafted and tossed with MAGIC and personalized to your choice.

You can pick your Hogwarts House, size and style, so we will be able to prepare something you will be able to wear proudly, not only collect and store.

$105
00 per quarterships monthly
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Reviews
         
21 ratings

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  1. Lucy
             

    Didn’t send the box and haven’t replied to multiple emails. I give up. Horrible experience.

  2. Theresa
             

    I’m giving two stars because I enjoyed the things in the box … when it finally arrived. The August 2018 box didn’t arrive until October. I had to send multiple emails to get updates about the August box and now I’m sending multiple emails about the September box. After this box arrives I’m done with Gobstone Alley. Such a shame because they really do have quality products. It’s their business practices and communication that needs help – a lot of help.

  3. Angela
             

    I’ve ordered 3 boxes from this company. The June box and anniversary box were, oh, over a month late. I ordered the September box. Still waiting. It’s November 7th! Really Gobstone Alley? Their customer service email does not get answered. Why don’t they just skip a month so they can catch up?
    Why the 3 stars? I love my boxes I got so much. I wish I could get every month.
    I wish the shipping to the States wasn’t so high. I have repeatedly asked if they could ship two months together which brings shipping costs way down. Of course, no answer.

  4. Brittany
             

    Never received my box and will not reply to emails concerning the matter. They are crooks, absolutely do not waste your money.

  5. Jaime Greenlaw
             

    I ordered a October box and have been given the run around about it’s status since day one. It is now the first week in December and the company is ignoring both dm’s and public outreach via social media. This week they started shipping holiday boxes while they still have several months of regular boxes left unshipped. In the three months I have dealt with them they have given wrong information and outright lied about shipping. This company clearly has zero issue taking your money and not delivering your product, Truly deplorable!

  6. Nate Sherman
             

    NEVER again! We placed our order in September. It is December and we are still waiting. Everytime I send an email, I receive a “sorry for delay, we will send this week with tracking #” – Then nothing. Total ripoff!

  7. Monica
             

    I purchase a box in September and it is now December and they have still not delivered. I sent them an email basically every week and they kept telling me “it would ship next week” except that day never came. Finally I received a traking number, except it has been “ready to ship” for two weeks now. I sent them an email asking for a refund and they never answered. Eventually I had to go through paypal. Just so you see if for yourself, take a look at the comments on their instagram page. It seems that this is the rule and not the exception.

  8. Patricia Morgan

    DO NOT ORDER ANYTHING FROM GOBSTONE ALLEY!! Ordered 2 boxes in early October & not yet arrived, won’t be in time for Christmas.
    Deplorable customer service responses to queries.

  9. Eric Gillespie
             

    I ordered Oct. 24th. I did not receive a notice of when the box would be shipped. When I asked customer service, I was given a snarky reply that my box would ship between Nov. 24-27 per “the shipping agreement”. I live in the US and expected a longer wait, but have yet to receive an update or email other than a shipping label created in Poland! This was a pivotal Christmas gift that’s now wasted. $72 for absolutely nothing. If this rinky-dink operation can’t fulfill orders, simply cap the amount you can’t safely handle. Pitiful. I’m leaning towards a scam.

  10. Katarzyna

    BEFORE YOU ORDER THEIR BOX, READ THE COMMENTS ON THEIR INSTAGRAM UNDER THE LAST BOX GIVEAWAY AND THINK TWICE IF YOU WANT TO ORDER THE BOX FROM THEM.
    I ordered two October boxes at the beginning of October and starting from the end of October asked continuosly when will they be shipped. They were postponing delivery week by week. At some point GA informed me about advent calendars and when they will be shipped (I asked earlier for that information). I decided to share that news with other clients (on INSTA) and added my own comment, that they will postpone other boxes thanks to calendars, which was true – it was 25th of November and they started to send October boxes around 14th of December. Of course, they sent Advent Calendars before sending October boxes (there asre still some people who did not get their October boxes). After that I asked GA again about the date of shipping 10th box. Finally, on 6th of December I have written long email in which I was asking them to be HONEST with their clients and inform if they are going to send October boxes before the end of this year especially since GA decided to put Christmas box in the shop (and there was a big chance for postponing normal boxes again). The same day without any information they decided to give me my money back. Asked what is the reason for this action, GA didn’t answer. My friend-for whom was the other box – has also written GA an email and they finally answered her. Long story short, they decided that my actions were offensive and they won’t sell me anything in the future. They also erased my comment and blocked me. It is totally baffling considering that their customer service is basicly non-existent – getting an answer to one out of ten emails sent? They use their customers to inform other customers about the progress of boxes. Also, let’s not forget that they ban people for negative comments, erase the comments, disable commenting under new posts – that is how they sweep their priors under the rug.

  11. Wendy
             

    Do not order this. I ordered this back in November and I still have not received a box. I actually paid for express shipping which made me believe I may actually receive the box quicker. What a scam.

  12. AB

    The worst run business. I ordered a package for my nine year old’s birthday back in October. It is mid- February and I have not received it. At first, I received an email in mid October assuring me my package was on the way as the website promised. After that, nothing for months. I watched Youtubers receive their packages in November as subscribers complained that theirs hadn’t arrived. I contacted Gobstone Alley only to be told that they just “discovered” that my package didn’t have the right stickers and the facility wouldn’t take it. Baloney, the USPS facility had no record of ever receiving it. Months go by, nothing. I sent a threatening email about a refund to suddenly get an email from the USPS that a label was created for my package. What a surprise! Of course, I’m still waiting. They take forever to answer emails and when they do it’s generic and unhelpful. I’ve filed a complaint with the FTC because this is a scam. I paid over $70 and received nothing in return. Do NOT buy this garbage. Try LitJoy or other sellers on Etsy.

  13. Megan Andrade
             

    HORRIBLE!!!!! I’m missing 4 box’s and cant get them to respond. Dont waist your money on them.

  14. Sara Simao
             

    Very poor management. Boxes delayed. Multiple boxes sent to the wrong addresses even after been assured by te head office they had my address now and it would be sent to the correct address. DO NOT BUY IT. Not worth it.

  15. Adrienne
             

    The actual content of the boxes are usually great but the company is horrible.

    I am still waiting on my last 2 boxes from them. November and December. It is now March. Every inquiry receives the same message: “Boxes will be shipped out next week”. I have been receiving this message since December!!!!!

    Do not waste your money with this company. They do not care one bit for their customers.

  16. Niki
             

    I ordered the boxes for a friends birthday/Christmas present in late October 2018. I ordered the Nov, Dec and Jan boxes but none have been delivered. I contacted the company multiple times and the few times they replied they kept saying that the Nov box would be shipped that week or the following week. This never occurred. Later they sent out an email stating that they would provide full refunds to those who requested it or we could continue to wait for the boxes. Since this had dragged well into March 2019 I requested a full refund and still haven’t heard anything back from them. I have now gone through the necessary steps to dispute the payments made through paypal and my banking provider in order to get my money back. I would strongly recommend that no one buys anymore of these boxes as they haven’t even sent out the Nov boxes were still selling February boxes before going on hiatus. I have also noted that they have taken down their forum page where the customers were all talking about what was happening and updating each other.

  17. Cooper
             

    STOLE MY MONEY + LIED + IGNORED E-MAILS + SENT FAKE TRACKING #’S – BEWARE! -“STAY AWAY FROM GOBSTONE ALLEY / TIME TURNER!” THEY SHOULD BE ~OBLIVIATED~ USING HARRY POTTER BY J. K. ROWLING & WARNER BROS
    GOBSTONE ALLEY / TIME TURNER SHOULD BE ~~~~”OBLIVIATED”~~~ FROM USING THE HARRY POTTER FRANCHISE BY, J. K. ROWLING & WARNER BROS. ~

    ~~~~J. K. ROWLING WOULDN’T ALLOW ANY FAN TO BE CHEATED and NEITHER WOULD WARNER BROS! THEY NEED TO BE TOLD! WRITE TO THEM AND TELL THEM ~~~~

    First let me say I have exhausted all avenues available to me in resolving this matter with GOBSTONE ALLEY/TIME TURNER which are one and the same.
    GOBSTONE ALLEY/TIME TURNER offered refunds to anyone who wanted them after they were called out and exposed by an Online Influencer who made a YouTube video exposing their “FRAUDULENT” behavior!

    I purchased a Harry Potter themed subscription box last Fall in September 2018. Then I was scammed for more money a week later because they allegedly changed shipping carriers and needed more money and like a fool I paid them. During this time I informed them one of the boxes they sent arrived with all damaged merchandise and they didn’t replace it after promising to do so.

    Like most people the last time I received a box from them was last year. November, December, January, February, March and with 2 Day’s to go till April.
    “5” Months going into “6” months. That’s 1/2 year and “NO BOXES”. I spoke to them about my subscription box not arriving and they said it must have gotten lost. They didn’t give me a tracking number and when they did it was fake. No record according to the shipping company. The owner should be arrested for theft. I will be contacting the Polish authorities to further address my claim of “FRAUD”. I am more than willing to change my comments if they do the right thing and pay me back my money as well as all the other people waiting for their own refunds. This is a lot of money to people and we work very hard for it. But we don’t do so to be fleeced by an “UNSCRUPULOUS” woman or shareholders of a business named GOBSTONE ALLEY/TIME TURNER!

  18. Cindy Hardin

    I am thoroughly disgusted with this company. I ordered a box in December for my granddaughter’s Christmas present. On December 7th I received a notice of order received and a thank you for ordering. Dec 20 – I received a notice of dispatch with a tracking number. Feb. 15, 2019 – gift voucher for delay in shipping. Feb. 21 – Discount code notice. Feb. 27 – apology for delay. Mar. 13 – notice for December mystery box sale. Mar 21 – update on December box order, still not shipped. Mar. 25 – sale notice. Mar. 28 – sale notice. April 2 – notice of shipping with a new tracking number, order being filled “this week”. April 4 – two sale notices. April 15 – still waiting for the box. They have never personally responded to the e-mails I have sent. Now my latest e-mails to them are “undeliverable.” I am now going to see if it is possible to get a refund on my credit card.

  19. Cierra
             

    Let me start off with saying that I LOVE their boxes. Gobstone Alley has one of the best HP subscription boxes. But even though their parcels are phenomenal, the delivery is where the problem is. I don’t know what is going on at their headquarters, but I ordered the October 2018 box and it wasn’t delivered until February 2019. And by that time I had already contacted my bank to get my money back. I have heard that they’re trying to make adjustments and do better in the future. I really hope so because I would love to buy another box from them. But for now I just can’t support them.

  20. Viviana Paneghini
             

    Still waiting for February box and no answer to my multiple mails in which I asked information regarding the shipping (on their site they promise that February box will be at home before the end of April)

  21. Jennifer Allen
             

    I’ve now waited 4 months for my 2 boxes. I’ve asked for my money back and instead of refunding me they told me to dispute the charges. Seriously? Y’all better dispute now because if too long goes by Paypal and your bank won’t do the dispute. Not only did they tell me I had to dispute it to get my money back, when I did, they aren’t responding to Paypal after 2 weeks. They’ve sent them emails regarding the dispute to no avail. So not only have I waited for 2 boxes that NEVER came, now I can’t even get my money back in a timely manner because they won’t respond. I wouldn’t give them my business for anything. They need to be SHUT DOWN. I’m heated, tired of people taking advantage of others. If that isn’t enough… they released new boxes from past items and people have gotten those before I have gotten Jan/Feb box. Really??? DO NOT BUY!

  22. Mike
             

    Ordered a box for my fiancee for Christmas. It never arrived, but they promised to send it ASAP. After 6 months off false starts and promises that I would get a box, i get told I’m SOL. They didn’t even email me about it, I had to email them. Terrible company that has no idea what they’re doing. Don’t waste your money or your time.

  23. Bailey Grau
             

    I ordered the December box and its June Still don’t have it.

  24. Kelsey Rickard
             

    This company is horrible. Definitely dont recommend. Dont buy anything from them. I ordered a November parcel box back in 2018 and STILL haven’t received it, it’s now July 2019, or any indication on when I would get it. They barely responded to emails and when they do it’s always with generalizations and vagueness. I’ve given up trying to get my box and just want a refund. But dont you know that before they rarely replied, now they aren’t responding at all. Stingy Crooks.

  25. Sarah Thomas
             

    I ordered my package April 1st 2019 and it is July 19th and I still have not received my package. I would not recommend this box because you will NEVER GET IT!!