Walmart Beauty Box Reviews

Walmart Beauty Box Reviews + Ratings

         

11 ratings

1. Dawn

   11.26.23

            

   I love getting the Walmart Beauty Box, I don’t have any expectations as far as what’s in it, I’ve only been a member long enough to get two boxes and I upgraded both of them, in both boxes I received products I wouldn’t have tried otherwise, some of them I really liked, two of them I didn’t care for but I definitely enjoy trying whatever they send me and the price is so reasonable.
2. Steve

   09.16.23

            

   No box, no refund. I contacted customer service to change my address before the box was shipped and was told that they were still going to ship it to the old address anyway. USPS returned the box to Walmart. I asked for a refund (because I received no product and had proof it was returned to sender) or for the box to be shipped to the correct address (which I gave them before they shipped it) and was told that although I was going to receive no product they would also not be refunding the price I paid. So the billionaire owners of Walmart apparently cannot afford to pay their employees a living wage and also can’t afford to give refunds when they don’t deliver a product. It’s not the price, it’s the principle of the thing, so I put it in dispute with my credit card company and cancelled my subscription. They’re a disreputable company to deal with and their samples kept repeating multiple times per year.
3. Jezzebella

   05.26.22

            

   I love the price and I always get more than $7. value. The average is around $25. I like that it sometimes includes practical items, such as for grooming that my other beauty boxes never do. No overlap. It doesn’t all ship at the beginning of the quarter. I’m at the bottom of the list, so I get mine a couple of months after it debuts. By that time I’ve forgotten about it so it’s like an extra surprise.
4. Ariana

   05.07.22

            

   This box subscription sucks. Items you get are not that great and that’s only if you actually get them. They make it difficult to cancel using your phone and when you update your address they still send it to the wrong one! Annoying.
5. CASSAUNDRA KLEMME

   11.24.21

   My Walmart beauty box account was closed. I also removed my banking information. They charge my bank account on a deactivated subscription I will be reporting it to the better Business bureau how can they dare charge you when your account is not even active I do not recommend this to anyone it’s fraud they steal money from your account without your permission.
6. June Bub

   04.04.21

            

   The box was missing three items: Olay Moisturizer, Bliss Cream, toothbrush, and the toothpaste was not as pictured,
7. Diane

   02.11.21

            

   I paid for both Winter boxes and only received one. I have emailed more than five times and never got a response. The one box I did receive was a bunch of garbage! What a complete waste of money and horrible customer service on top of that. This is Walmart…how can there be no one responding to emails?
8. April Miller

   11.06.20

            

   I ordered both Halloween boxes the eye one and the lip one paid 22.00 for both only received one and they do nothing but give me the run around when I contact them I am contacting Walmart’s corporate office because they are doing nothing but cheating people out of money.. Halloween has come and gone and I’m sick and tired of the crap they are cheats that’s all.. I will not ever give them another penny I will no longer shop at Walmart I would rather drive an hour to another store then give those cheats another penny if my hard earned money.. I am literally sick if this bull they know they didn’t send it it’s in my orders that it was never sent don’t order from them they will rip you off
9. Maureen

   10.15.20

            

   The one thing I wanted wasn’t in the box. Just crap. I thought I would give it another try but nothing has changed. On my way to cancel.
10. Dawnmarie Shea

    03.03.20

             

    First order placed 3+ weeks ago and nothing received yet….Tracking info says ‘in transit” since 12.20.20. Also…TWO attempts to contact support and have received no response.
11. Mallory

    09.28.18

    When I subscribed to the Walmart Beauty Box I immediately had $5 comes out my account. I went to log in to the Walmart Beauty Box account and it told me that I had never set up an account. So I contacted the help email (because there was NO phone number available to get in contact with customer service). It took me several emails over a very long period of time to finally get the simple response “looks like there was a connection issue when you subscribed, we will refund your money in up to 2 weeks”. So needless to say, I will not be subscribing for simply the reason of the HORRIBLE customer service.
12. Gloria David

    07.10.18

             

    I will add that it does take a looooooooong time to get your box even once you are notified they are in stock. I also never receive the shipping notice they say they send out. But, the goodies are always so nice, and for $5.00 you really can’t complain.
13. kaserina

    03.11.18

             

    I have been subscribing to beauty boxes for two years now and this is the first box where the customer service and subscription experience were so bad that I stopped subscribing last fall. Given that its the cheapest subscription box I had at $5, that’s saying something. However, I just bought the one-time InStyle beauty box from Walmart and I received the products advertised quickly and found the contents to be well worth the money. If Walmart is going to keep the customer service up then I might just subscribe again. For now, the 3 stars listed reflects that I was unhappy with this box previously, but pleasantly surprised by the recent InStyle box.