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Tokyo Treat Reviews
Updated March 10, 2024
Tokyo Treat
Every month we’ll send you a mystery box stuffed to the brim with over two pounds of premium, full-sized candies straight from Japan. Treats in the box will include savory snacks and the ultra-HOT Japanese candy DIY kits, which let you build your own sweet confection-creations!
$37
50 per month
Coupons
Check the latest Tokyo Treat spoilers to get the latest code! Use this link to get the deal.
I LOVE THIS BOX!!!!! I’m addicted to Japanese stuff and this box literally makes my world feels perfect. Looking forward to my next box.
The product and customer service are equally absolutely abysmal.
I ordered a box from them once and received it and over half the box was completely crushed and inedible (it was literally things like corn snacks crushed into a fine powder etc), the kicker there was that the packaging was completely fine and it was obvious the damage didn’t happen in transit – it happened before packing or during.
I let the company know that I disposed of the inedible products and I made a request for a refund through Paypal which the company ignored for weeks until I escalated it to a claim.
TokyoTreat emailed me privately asking me to remove my claim and offering no actual solution or even acknowledging my complaints – literally just asking me to remove it and telling me to enjoy my future boxes despite me telling them I would never subscribe again (do they even read the customers issues??).
I then received a reply to my claim weeks later informing me I would be refunded on return of the products – obviously something that wasn’t going to happen given I informed TokyoTreat that I disposed of the useless half of the box and even if I hadn’t – I wasn’t about to pay to ship the box back to them internationally.
All in all the company obviously manhandled the product, ignored me until they couldn’t anymore and finally ignored my complaints and backed me into a corner to give up.
Unless you want a box of trash delivered to your house (IE: empty packages and dust) I wouldn’t give them a second thought.
This box is chock full of fun and tasty goodies. I love the assortments!
I’ve subbed to tokyo treat off and on since their debut; they are probably my fave candy box. The tiers are fairly divided so you still get a lot of snacks even with the small box. I love that they include a drink and a DIY kit with the premium box which is honestly my favourite things from Japan!